About
In technology since 1998, with companies in Venezuela, Panama and the United States, and a single compass: making technology work for people.
Systems engineer and entrepreneur, in technology since 1998. I work in electronic security, technology infrastructure, drones and enterprise software. Driven by innovation, travel and entrepreneurship.
I graduated as a systems engineer from UDO in 2001. I founded KRA Computer in Venezuela, PROOQ S.A. in Panama, AeroVision Studio and PROOQ LLC in Chicago, and today I am the manager in Panama of SuiteHub. I hold the Cisco CCNA, FAA Part 107 and EU A1/A3 certifications, and have experience with DAHUA, HIKVISION, GRANDSTREAM, Adobe and TrueNAS. I manage servers, automate processes and design IT solutions for businesses. My approach is human, warm and professional, always seeking positive impact and excellence.
Timeline · since 1998
The companies I founded
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KRA Computer C.A.
1998 · VenezuelaTechnical support, infrastructure and IT solutions. The first company, founded in Venezuela.
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PROOQ S.A.
2013 · PanamáStructured cabling, electronic security and enterprise automation in Panama.
pty.prooq.com -
AeroVision Studio
2020 · PanamáAerial photography, drone operations and professional audiovisual production.
aerovisionstudio.com -
Work history
Since 1998, in reverse order
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Founder
PROOQ LLCSince 2025 · Chicago, USA
Expansion of technology operations to the North American market. Bilingual service to Latino SMBs.
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Manager in Panama
SuiteHubSince 2024 · Panamá
Modular enterprise platform for SMBs, with native DGI e-invoicing and 4 editions. A PROOQ LLC product, operated in Panama by PROOQ S.A.
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Founder and lead pilot
AeroVision StudioSince 2020 · Panamá
Certified drone operations for aerial photography, mapping, and professional audiovisual production.
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Founder and general manager
PROOQ S.A.Since 2013 · Ciudad de Panamá
Comprehensive technology infrastructure for Panamanian SMBs: networks, CCTV, access control, IP telephony, automation.
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Founder
KRA Computer C.A.1998 to 2013 · Anzoátegui, Venezuela
First company: technical support, equipment assembly and sales, and IT advisory to businesses.
Education
Continuous learning
Systems and Computer Engineering
Universidad de Oriente (UDO), Anzoátegui, Venezuela, 2001
Cisco CCNA (200-301)
Network Fundamentals, OSPF, VLANs, NAT, DHCP, subnetting, router/switch configuration
Python (Google / Coursera)
Crash Course on Python, completed November 2025
PHP and MySQL
FUNDAUDO
Ubuntu server administration
TrueNAS SCALE / CORE
Advanced configuration and administration
Automation with N8N
Self-hosted server n8n.prooq.com with integrated AI
Certifications
Certified in what I deliver
FAA Part 107
Certified remote pilot USA
EU A1/A3
Issued by AESA (Spain)
Panama drone pilot
Civil Aviation Authority (AAC) license
Cisco CCNA 200-301
Routing, switching, basic security
Experience with
DAHUA
Surveillance and access control
HIKVISION
Professional CCTV solutions
GRANDSTREAM
Enterprise IP telephony
Adobe
Premiere, Illustrator, Photoshop, After Effects
TrueNAS
Enterprise storage
Languages
Daily bilingual operation
I serve clients and operations in Spanish and English. Technical support, documentation, proposals and field support in both languages without difference.
Spanish
Native
English
Advanced professional (daily bilingual operation)
Values I apply
Four non-negotiable principles
Deliver what I promise
Commitment is the most expensive currency. A word given is worth more than any well-drafted contract.
Do it right the first time
Expensive shortcuts: patches that pile up. I prefer investing time in design than cleaning technical debt later.
Think global, execute local
International standard is the bar. Execution adapts to the operational and cultural reality of the country.
Client as partner
I do not sell projects, I build long relationships. When a client grows, I grow with them.
Interests
What moves me outside of work
Travel and cultures
Every destination enters the toolbox. What I learn on a trip ends up showing in how I build.
Unmanned aviation
Professional drone operation since 2020. Flying is the cleanest way to capture perspective.
Visual storytelling
Film, series, photography. Visual storytelling is pure engineering: structure, rhythm, payoff. What I watch ends up sharpening how I build and communicate.
Outdoors
Stepping away from the desk resets everything. A long walk or a change of altitude beats any productivity app.
Learn in public
Each new certification validates what I know and opens the next. The latest: Crash Course on Python (Google/Coursera, 2025).
Work philosophy
" Technology should disappear behind the value it delivers. A good system is one the client does not notice: they only notice their business works better. Since 1998 I have been trying to do exactly that, in sectors as diverse as auto shops, sneaker laundries, restaurants, hotels, and aerial operations. The constant: respect for the people who use the system. "
Culture and travel
Travel as investment
Every flight brings a different perspective on how useful technology gets built. Engineering is not universal, but people are, and nothing teaches that better than seeing them in their own context.
Shall we talk?
Tell me what you are working on. I reply within 24 business hours.